MYLKSPA

A confirmation text message will be sent to you 24 hours prior to your scheduled appointment. A response is REQUIRED. Failure to respond by 6:30pm WILL result in cancellation. If you have a prepaid appointment ( treatment plan/passes ) or are a new client and required to send a deposit. You will not receive a confirmation text nor are required to reach out to confirm. RETAINER POLICY : There is a $30 retainer fee required for NEW CLIENTS AND THOSE WHOSE LAST APPOINTMENT EXCEEDS 5 MONTHS AGO TO BOOKING DATE. The retainer may be sent via Apple Pay or Cash app. Retainer must be received within 15 minutes of booking to avoid cancellation. APPLE PAY / (313)327-7072 CASH APP / $MYLKSPA The retainer is transferable up to ONE TIME. A new fee will be required if the appointment is rescheduled more than once. Retainer will not be transferred in the event of a same day cancellation or no show. ( A retainer fee is a payment made to secure the time for services rendered by a professional. This fee guarantees the service provider time and availability for your services. This fee is NON REFUNDABLE and goes towards your full balance ) LATE ARRIVALS/CANCELLATIONS : We run ON TIME. There is a 6 MINUTE GRACE PERIOD. If you are experiencing a delay that exceeds the grace period, please reach out prior to ensure we can still service you. If you haven’t arrived nor contacted prior to the grace period, your appointment will be labeled as a NO SHOW. 2 consecutive cancellations will result in a $30 retainer needed for all future appointments NO SHOWS WILL NO LONGER BE ABLE TO BOOK AFTERPAY/KLARNA + AFFIRM ARE AVAILABLE FOR ANY SERVICE OR COURSE! Please text prior to booking for the link! *** PLEASE READ**** OCTOBER 16th & 17th SPOTS ARE RESERVED FOR THE “ BE MY SWEETIE “ PACKAGES ONLY. ANY OTHER SERVICE TYPES BOOKED THIS DAY WILL RESULT IN CANCELLATION.